Welcome to Ebitan.com. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.

1. General Information

  • Ebitan.com is an online retail and wholesale platform that sells authentic skincare, beauty, cosmetics, perfumes, personal care, baby products, and accessories.
  • By using our services, you agree to abide by our policies, including the Privacy Policy and Return & Refund Policy.

2. Authenticity Guarantee

  • All products sold on Ebitan.com are 100% authentic and directly sourced from trusted brands and suppliers in the UK, USA, Canada, France, Dubai, and other regions.
  • We strictly prohibit counterfeit or fake products.

3. Ordering & Payments

  • Orders can be placed through our website, and confirmation will be sent via SMS/email.
  • Payment options include Cash on Delivery (COD), bank transfer, mobile banking, and secure online payment gateways.
  • Ebitan.com reserves the right to cancel orders if fraudulent or suspicious activity is detected.

4. Shipping & Delivery

  • We offer nationwide delivery across Bangladesh.
  • Delivery times may vary depending on location and product availability, typically 2–5 working days.
  • Delivery fees will be clearly mentioned before order confirmation.

5. Returns & Refunds

  • Products may be returned only if they are damaged, defective, or delivered incorrectly.
  • Items must be unused, unopened, and reported within 48 hours of delivery.
  • Refunds will be processed via the original payment method or store credit, depending on the situation.
  • Due to hygiene reasons, cosmetics, skincare, and perfumes cannot be returned once opened.

6. Wholesale & Bulk Orders

  • Ebitan.com provides wholesale pricing for bulk purchases.
  • Wholesale customers must follow minimum order requirements and agree to separate business terms.

7. Use of Website

  • Customers must not misuse the website, engage in fraudulent activity, or attempt unauthorized access.
  • All content, images, and branding on Ebitan.com are protected by copyright and cannot be reproduced without permission.

8. Limitation of Liability

  • Ebitan.com is not liable for delays, damages, or losses caused by third-party couriers, unforeseen circumstances, or incorrect delivery details provided by customers.
  • Product results may vary depending on skin type, usage, and individual conditions. We recommend checking ingredients before use.

9. Changes to Terms

  • Ebitan.com reserves the right to modify or update these Terms & Conditions at any time.
  • Continued use of our website implies acceptance of updated terms.

✅ By shopping at Ebitan.com, you confirm that you have read, understood, and agreed to these Terms & Conditions.