At ebitan.com, we understand the importance of timely and reliable delivery, which is why we offer fast and secure nationwide home delivery services. We work with trusted logistics partners to ensure that your orders reach you safely and on time. Below are the details of our delivery charges and timeframes:

  • Inside Dhaka:
    • Delivery Charge: 70 BDT
    • Delivery Time: 1-4 working days
    • For orders within Dhaka, we strive to deliver your products within 1-4 working days, depending on the location and product availability. We aim to get your order to you as quickly as possible.
  • Outside Dhaka:
    • Delivery Charge: 120 BDT
    • Delivery Time: 3-5 working days
    • For customers outside of Dhaka, delivery may take a bit longer (3-5 working days), depending on the destination. We will ensure your product is delivered to your doorstep safely and promptly.

We provide nationwide home delivery to all corners of Bangladesh, ensuring that you can shop with us no matter where you are located.

Payment Methods:

We offer several payment options for your convenience:

  • Cash on Delivery: Pay for your order in cash at the time of delivery.
  • bKash: Make secure online payments using bKash.

You can choose your preferred payment method during checkout. We aim to offer flexibility and ease with your payments to provide the best shopping experience.

Return Policy:

At PuredealBD.com, we are committed to providing high-quality products to our customers. We understand that sometimes, things may not go as planned, and we have a return policy to ensure your satisfaction.

  • Manufacturing Faults: If you receive a product that has a manufacturing defect or damage that occurred during shipping, you are eligible for a return. We will happily accept returns for such cases and process your refund or replacement based on your preference.
  • Change of Mind: Unfortunately, we do not accept returns if you change your mind or simply decide that the product is not suitable for you. Please carefully review product descriptions and images before making a purchase to avoid any inconvenience.

To request a return, please contact our customer service team within 1 days of receiving your order. You must provide your order details, including the reason for the return, and we will guide you through the process.

Unboxing Video Requirement: In order to process a claim for a damaged or defective product, we require an unboxing video of the item. This video should clearly show the condition of the product when you first open the package. The unboxing video helps us verify the issue and speeds up the process for a replacement or refund.

Refund Policy:

If we are unable to fulfill your order due to product availability or any other reasons, we will issue a full refund for the paid amount.

  • Refunds will be processed within 3-5 working days from the date of cancellation or confirmation that the product is unavailable.
  • The refunded amount will be credited to the original payment method used for the order. Please note that for Cash on Delivery orders, refunds will be processed via bKash or another mutually agreed method.

We strive to ensure that our customers have a smooth and hassle-free shopping experience, and we are committed to resolving any issues in a timely manner.